Key Features

• Real-Time Job Tracking: Monitor every job from start to finish with live updates.
• Automated Scheduling: Automatically assign jobs based on driver location, availability, and expertise.
• One Source of Truth: No more toggling between platforms. Dolooma consolidates all job data, giving you a comprehensive view of your operations in real time.
• Seamless Motor Club & Police Integration,: Streamline third-party calls with prebuilt workflows tailored to their requirements.
• Enhanced Reporting: Use aggregated job data to generate detailed reports on performance, revenue, and trends with just a few clicks.
• Streamlined Payroll: Automatically calculate payroll based on aggregated job data, ensuring accuracy for hourly, salaried, or job-based pay structures.
• Centralized Communication: Ensure your team stays connected with job details shared instantly across the platform.

Benefits of Dolooma’s Job Management System (JMS)

For Small Businesses:

• Spend less time on manual dispatching and more time growing your business.
• Optimize limited resources by assigning jobs intelligently.

For Large Enterprises:

• Handle high volumes of requests with confidence and precision.
• Manage multi-location operations with centralized oversight.

Key Features

• Comprehensive Job Review: Validate every completed job with detailed insights.
• Key Job Details: Access all essential information, including job start and end times, assigned driver, and services performed.
• Validation Checklist: Ensure every required detail is captured before marking a job as complete.
• Centralized Job Board: Review all jobs from a single dashboard, with clear status indicators for pending validation.
• Artifact Storage and Management: Safeguard critical evidence for compliance, audits, and claims.
• Upload Artifacts: Attach videos, images, or documents to each job as proof of service or incident details.
• Organized Records: Link artifacts directly to specific jobs for easy retrieval.
• Secure Storage: Keep all files safe with encrypted, cloud-based storage.
• Built for Compliance: Be prepared for audits and claims with detailed, accessible records.
• Insurance Evidence: Provide visual proof, such as photos of damaged vehicles or video documentation of service completion.
• Motor Club Audits: Share validated job details and artifacts with motor clubs as required.
• Regulatory Compliance: Maintain records that meet industry and legal standards.
• One-Click Access: Find the details and artifacts you need instantly.
• Quick Retrieval: Search for jobs, artifacts, or specific records with intuitive filters.
• Custom Reports: Generate reports that include validation status, attached artifacts, and compliance data.
• User-Friendly Interface: Navigate through job records and artifacts with ease.

Benefits of Dolooma’s Job Validation & Compliance

For Small Businesses:

• Simplify record-keeping with automated validation and artifact storage.
• Build trust with motor clubs and insurance companies through transparent records.
• Avoid penalties or claims disputes by ensuring compliance from the start.

For Large Enterprises:

• Standardize compliance procedures across multiple locations.
• Handle high volumes of jobs with streamlined validation and secure artifact management.
• Strengthen partnerships with motor clubs and insurers through reliable, verifiable records.

Key Features

• Consolidated Ratings Dashboard: View all ratings from multiple sources in one place.
• Unified Feedback: See ratings from customers, partners, and internal evaluations in a single dashboard.
• Simplified Navigation: Access comprehensive performance data with a clean, intuitive interface.
• At-a-Glance Metrics: Quickly identify trends in service quality, job completion, and customer satisfaction.
• Traceability to Jobs, Dispatchers, and Drivers: Gain full transparency into your team’s performance.
• Job-Specific Ratings: Drill down to individual jobs to understand the context behind each rating.
• Dispatcher Performance: Evaluate how dispatchers manage job assignments and customer interactions.
• Driver Accountability: Assess driver-specific feedback to recognize top performers or address recurring issues.
• Actionable Insights: Turn feedback into improvements with built-in analytics.
• Identify Trends: Use ratings data to spot patterns in performance, service quality, and satisfaction levels.
• Reward Excellence: Highlight and reward top-performing drivers and dispatchers.
• Targeted Training: Address areas for improvement by linking ratings to training opportunities.
• One-Click Access: Find the data you need without digging through multiple systems.
• Instant Reports: Generate detailed performance reports for dispatchers, drivers, or specific jobs with one click.
• Customizable Views: Tailor your dashboard to focus on the metrics that matter most to your business.

Benefits of Dolooma’s Centralized Ratings Dashboard

For Small Businesses:

• Get immediate visibility into customer feedback without additional tools.
• Easily identify areas where your team excels or needs improvement.
• Build trust by acting on customer feedback quickly.

For Large Enterprises:

• Manage feedback across multiple locations with centralized tracking.
• Standardize performance evaluations for dispatchers and drivers.
• Use actionable data to improve customer satisfaction and operational consistency.

Key Features

• Internal Communication Tools: Facilitate real-time, secure communication between dispatchers and drivers.
• Instant Messaging: Send real-time messages for job updates, instructions, or urgent notifications.
• Group Chats: Enable team-wide discussions for coordination and updates.
• Status Updates: Drivers can update their availability, job progress, or delays instantly.
• Secure Platform: All communications are encrypted to ensure data security.
• Customer Communication Channels: Reach customers on the channels they prefer, all from one portal.
• Phone Calls: Make and manage customer calls directly from the platform.
• SMS Notifications: Send real-time updates on job status, ETA, and driver information.
• Live Chat: Offer instant support via chat for customer queries or concerns.
• Email Integration: Automate customer follow-ups, invoices, and feedback requests via email.
• Communication History & Tracking: Keep a record of all interactions for accountability and reference.
• Message Logs: Access complete chat histories for internal and customer communications.
• Call and SMS Tracking: Monitor outbound and inbound customer communications with timestamps.
• Customer Interaction Records: Consolidate all communication into a customer profile for easy access.
• Integration with Job Management: Link communication directly to jobs for streamlined workflows.
• Job-Specific Messaging: Connect conversations to specific jobs for context and clarity.
• Customer Updates: Automatically notify customers when jobs are assigned, started, or completed.
• Dispatcher Tools: Allow dispatchers to manage communication directly from the job board.

Benefits of Dolooma’s Streamlined Communication

For Small Businesses:

• Simplify team coordination with instant, secure messaging.
• Improve customer satisfaction by providing timely updates via SMS or calls.
• Save time by managing all communications from a single platform.

For Large Enterprises:

• Standardize communication across multiple teams and locations.
• Handle high volumes of customer inquiries with live chat and SMS automation.
• Ensure accountability with communication logs and message tracking.

Key Features

• Shift Optimization: Create schedules that meet operational needs while considering employee preferences.
• Integrated Time Tracking: Sync schedules with real-time timecards for accurate payroll.
• Customizable Payroll Processing: Handle hourly, salary, and job-based pay structures with ease.
• Performance-Based Rewards: Automatically calculate bonuses tied to job completion, ratings, or other metrics.

Benefits of Dolooma’s Employee Scheduling & Payroll

For Small Businesses:

• Free up precious time to focus on growing your business.
• Reduce reliance on costly payroll services or manual accounting.

For Large Enterprises:

• Streamline operations for multi-location teams with scalable payroll tools.
• Ensure compliance with complex labor laws and job-based pay structures.

Key Features

• Comprehensive Fleet Insights: Manage loan, insurance, and maintenance details for every vehicle.
• Proactive Alerts: Get notified about upcoming maintenance, registration renewals, and inspections.
• Facilities Oversight: Track operating hours, storage locations, and equipment needs across all sites.
• Dynamic Cost Tracking: Understand the true cost of keeping your fleet and facilities running.

Benefits of Dolooma’s Fleet & Facilities Management

For Small Businesses:

• Avoid downtime with timely maintenance alerts.
• Gain a clear picture of fleet costs to manage cash flow effectively.

For Large Enterprises:

• Centralize data for multi-location fleets and facilities.
• Ensure compliance across vehicles and sites with automated tracking.

Key Features

• Real-Time Inventory Tracking: Always know what’s available and what needs restocking.
• Automatic Reordering: Set minimum thresholds and ensure critical parts are always on hand.
• Integrated with Fleet Management: Link inventory to vehicle maintenance schedules for seamless operations.
• Cost Analysis: : Understand how inventory expenses impact your profitability.

Benefits of Dolooma’s Inventory Management

For Small Businesses:

• Avoid costly delays caused by missing parts.
• Save time by automating reordering.

For Large Enterprises:

• Manage high-volume inventory across multiple locations.
• Streamline operations with centralized inventory control.

Key Features

• Secure Storage: Keep your files safe with enterprise-grade encryption and cloud storage.
• Access Control: Restrict access to sensitive documents by user roles (e.g., admin-only for financial records).
• Redundant Backups: Ensure your files are protected against accidental deletion or system failures.
• Data Encryption: All documents are encrypted in transit and at rest for maximum security.
• Centralized Organization: Store, categorize, and retrieve documents with ease.
• Custom Tags and Categories: Organize files based on document type, vehicle, employee, or job.
• Searchable Repository: Quickly locate documents using keywords, tags, or file metadata.
• Version Control: Maintain and track updates to documents, ensuring you always have the latest version.
• Comprehensive File Management: Store and manage all types of documents essential to your business.
• Employee Records: Contracts, certifications, and training files.
• Vehicle Documents: Registration, insurance, maintenance logs, and compliance forms.
• Operational Files: Motor club contracts, service agreements, and policy manuals.
• Financial Documents: Invoices, expense reports, and tax forms.
• Instant Access Anywhere: Access files from your desktop, tablet, or mobile device.
• Mobile-Friendly Interface: Retrieve documents on the go with Dolooma’s mobile app.
• Secure Sharing: Share files with your team, motor clubs, or insurance companies directly from the platform.
• Audit Logs: Track who accessed or modified files for accountability.

Benefits of Dolooma’s Document Management System

For Small Businesses:

• Reduce time spent searching for critical files, freeing up resources for other tasks.
• Simplify compliance by keeping all required documents organized and accessible.
• Save physical space by transitioning to a fully digital system.

For Large Enterprises:

• Standardize document management across multiple locations or teams.
• Enable seamless collaboration with centralized, secure file sharing.
• Ensure compliance by maintaining accurate, up-to-date records for audits and inspections.

Key Features

• Centralized Contract Repository: Keep all your contracts and agreements organized in one secure location.
• Document Storage: Upload and store contracts, SLA documents, and addenda.
• Tagging & Categorization: Easily categorize contracts by client, type, or location for quick access.
• Searchable Archive: Use powerful search tools to locate any agreement instantly.
• SLA Performance Tracking: Monitor and ensure compliance with all service-level requirements.
• Custom Metrics: Track SLA-specific KPIs like response time, job completion rates, or customer satisfaction.
• Automated Reporting: Generate SLA performance reports for internal use or partner reviews.
• Real-Time Alerts: Get notified of SLA breaches so you can address issues proactively.
• Automated Renewal & Compliance Alerts: Stay ahead of deadlines and compliance requirements.
• Renewal Notifications: Receive automated reminders for contract renewals or amendments.
• Compliance Tracking: Track certifications or operational requirements tied to specific contracts.
• Expiration Alerts: Avoid disruptions by acting on expiring contracts before deadlines.
• Contract Insights & Analytics: Gain actionable insights to optimize your agreements.
• Cost vs. Revenue Analysis: Understand which contracts and SLAs deliver the most value.
• Partner Performance: Track how motor clubs or corporate clients meet their commitments to you.
• Trend Analysis: Use historical data to negotiate better terms and optimize future agreements.

Benefits of Dolooma’s Contracts & SLA Management

For Small Businesses:

• Simplify the management of critical agreements with automated tools.
• Avoid penalties or missed opportunities with timely alerts.
• Build trust with partners by ensuring SLA compliance and consistent performance.

For Large Enterprises:

• Standardize contract and SLA management across multiple locations or teams.
• Monitor SLA performance metrics in real-time for high-volume jobs.
• Strengthen partnerships with motor clubs and insurance companies through transparent reporting.

Key Features

• Expense Categorization: Gain valuable insights into the specific costs that impact your bottom line.
• Comprehensive Tracking: Categorize expenses such as fleet maintenance, fuel, insurance, facility upkeep, and more.
• Custom Expense Categories: Tailor categories to fit your business needs, providing a detailed breakdown of where your money is going.
• Simplified Analysis: Identify cost drivers to optimize spending and increase profitability.
• Revenue vs. Expense Tracking: Understand your financial position in real-time.
• Live Updates: See how your revenue stacks up against expenses with an easy-to-read dashboard.
• Profitability Insights: Track key metrics such as revenue per job, cost per mile, and fleet efficiency.
• Integrated with Other Modules: Automatically sync revenue and expense data from jobs, payroll, and inventory for a holistic view of your business.
• Forecasting & Reporting: Plan for the future with confidence using Dolooma’s smart forecasting tools.
• Expense Predictions: Use historical data to forecast future costs for maintenance, payroll, and operational expenses.
• Customizable Reports: Generate detailed reports on specific expense categories, timeframes, or operational units.
• Budget Planning: Compare projected costs to actual performance to refine budgets and avoid overspending.

Benefits of Dolooma’s Tow Truck Expense Management

For Small Businesses:

• Get control of expenses without hiring additional staff.
• Avoid surprises with real-time insights and alerts for overspending.
• Make smarter financial decisions to keep your business profitable.

For Large Enterprises:

• Manage high-volume expense data across multiple locations.
• Standardize expense tracking for consistent reporting.
• Use advanced forecasting to plan for long-term growth and capital investments.

Key Features

• Driver Cash Collection: Easily record and track cash payments collected by drivers in the field.
• Mobile Tracking: Drivers can input cash payments directly from their mobile devices.
• Instant Updates: Payment data is synced in real-time to the central system for immediate visibility.
• Job-Linked Payments: Associate payments with specific jobs to ensure accurate revenue tracking.
• Custom Payment Options: Support multiple payment methods, including cash, credit, and digital wallets.
• Reconciliation Made Easy: Eliminate errors and simplify end-of-day cash balancing with automated reconciliation tools.
• One-Click Balancing: Automatically compare cash collected by drivers to expected amounts, flagging discrepancies.
• Centralized Reporting: Access detailed reconciliation reports for each driver, job, or location.
• Error Reduction: Reduce manual data entry errors with automated workflows and real-time tracking.
• Integration with Payroll: Automatically factor cash collections into driver pay calculations where applicable.

Benefits of Dolooma’s Cash Register & Reconciliation

For Small Businesses:

• Save time with automated reconciliation—no more end-of-day headaches.
• Gain confidence in your cash handling with accurate, transparent reporting.
• Ensure every dollar collected is accounted for, improving profitability.

For Large Enterprises:

• Standardize cash management processes across multiple locations and drivers.
• Reduce reconciliation times and errors, even with high transaction volumes.
• Improve financial oversight with centralized reporting and real-time cash flow visibility.

Key Features

• Business Performance Analytics: Gain a bird’s-eye view of your business performance.
• KPI Tracking: Monitor key performance indicators such as revenue growth, job completion rates, and operational efficiency.
• Customizable Dashboards: Focus on the metrics that matter most to you, whether it’s profitability, employee productivity, or customer satisfaction.
• Trend Analysis: Compare performance over time to identify patterns, seasonal impacts, or areas of improvement.
• Jobs Reporting: Understand job trends and performance metrics in real-time.
• Job Volume Insights: Track the number of jobs completed daily, weekly, or monthly.
• Job Types Breakdown: Analyze performance by job type (AAA, cash calls, mileage jobs, etc.).
• Completion Rates: Identify bottlenecks and ensure jobs are being completed efficiently.
• Driver Job Metrics: Measure driver efficiency, including average time per job and job success rates.
• Financial Reporting: Stay on top of your business finances with detailed reporting.
• Revenue vs. Expense Reports: See how much your business earns versus spends, with real-time updates from Dolooma’s expense management tools.
• Profitability by Job: Identify which jobs or services generate the most revenue.
• Expense Insights: Gain clarity on where your money goes, including fleet maintenance, fuel, and payroll.
• Cash Reconciliation Reports: Easily review cash flow from driver collections and reconcile it with completed jobs.
• Customer Satisfaction Metrics: Track and improve how customers feel about your services.
• Consolidated Ratings: See customer feedback and satisfaction ratings in one place.
• Driver and Dispatcher Performance: Drill down into ratings tied to specific drivers or dispatchers to reward excellence or address issues.
• Trend Analysis: Monitor customer satisfaction trends to proactively address declining ratings.
• Feedback Reports: Generate actionable insights from customer comments and suggestions.
• Bonus Management Reporting: Take control of bonus structures with data-driven transparency.
• Performance-Based Bonuses: Automate bonus calculations based on driver performance metrics like job ratings or completion times.
• Customizable Criteria: Define your own bonus criteria, such as revenue contribution, customer satisfaction, or overtime jobs completed.
• Bonus Impact Analysis: Track how bonuses impact employee satisfaction and business performance.
• Employee Transparency: Provide employees with clear visibility into how their bonuses are calculated, increasing motivation and trust.

Benefits of Dolooma’s Dynamic Reporting & Dashboards

For Small Businesses:

• Get real-time insights without the need for expensive tools or analysts.
• Simplify decision-making with easy-to-understand visuals and summaries.
• Identify opportunities to cut costs and improve profitability.

For Large Enterprises:

• Manage complex operations across multiple locations with consolidated reporting.
• Ensure consistency and performance alignment with standardized KPIs.
• Use data to support growth strategies and optimize employee bonuses.

Key Features

• QuickBooks: Sync financial data for real-time accounting.
• Salesforce: Integrate with your CRM for better customer management.
• ADP & Gusto: Automate payroll processing with industry-leading providers.
• Insurance Companies: Share compliance and maintenance data effortlessly.

Benefits of Dolooma’s Developer Portal for Seamless Integrations

For Small Businesses:

• Save time by automating data sharing between tools.
• Build a customized ecosystem that grows with your business.

For Large Enterprises:

• Save time by automating data sharing between tools.
• Build a customized ecosystem that grows with your business.

Key Features

• Job-Specific Training Videos: Deliver training that’s directly relevant to the task at hand.
• Service-Centered Guidance: Videos are tailored to specific roadside services, such as jump-starts, lockouts, and tows.
• Vehicle Make/Model/Year Customization: Each video is uniquely tailored to the vehicle being serviced, ensuring accuracy and confidence.
• Quick Snippets: Bite-sized tutorials get straight to the point, minimizing downtime and maximizing learning.
• Motor Club Integration: Enable seamless training integration into motor club systems.
• Library Access: Motor clubs can purchase the video library for internal use or distribution to partner providers.
• Dispatch System Integration: Link training videos directly to job assignments, equipping service providers with the right guidance at the right time.
• Custom Solutions: Tailor the library to specific club requirements, enhancing consistency and service quality.
• Roadside Service Provider Training: Equip drivers and dispatchers with the tools to succeed.
• Driver Training: Prepare drivers for any job with on-demand, vehicle-specific guidance that reduces mistakes and improves efficiency.
• Dispatcher Support: Help dispatchers assign the right resources with a deeper understanding of service requirements.
• Mobile Accessibility: Videos are accessible on any device, ensuring training is available in the field or at the office.

Benefits of Dolooma’s Revolutionary Training with Interactive Videos

For Small Businesses:

• Consistency Across Providers: Ensure every service meets your quality standards with standardized training videos.
• Reduced Downtime: Equip providers with instant guidance to resolve jobs faster.
• Enhanced Reputation: Deliver better service through well-trained drivers and dispatchers.

For Large Enterprises:

• Faster Onboarding: Train new drivers and dispatchers quickly with targeted, role-specific content.
• Error Reduction: Minimize mistakes with precise, vehicle-specific training.
• Increased Confidence: Empower your team with the knowledge to handle any job effectively.

Key Features

• Job Notifications: Ensure drivers are always in the loop with instant updates.
• Real-Time Alerts: Drivers receive immediate notifications for new assignments, updates, and urgent tasks.
• Job Prioritization: Clearly see which tasks are most urgent and important, reducing confusion.
• Location Integration: Receive precise directions to job sites with integrated GPS support.
• On-the-Go Reporting: Simplify job updates and reporting directly from the app.
• Job Completion Updates: Submit task statuses, from 'Job Started' to 'Job Complete,' in real time.
• Expense Management: Log expenses like fuel and tolls while on the road, eliminating manual reconciliation later.
• Incident Reporting: Quickly report issues or delays with photo uploads and detailed descriptions.
• Enhanced Communication: Keep everyone connected, no matter where they are.
• Real-Time Chat: Drivers and dispatchers can communicate instantly through a secure chat system.
• Notifications for Changes: Drivers are alerted to job modifications or cancellations immediately.
• Team Connectivity: Facilitate communication between drivers for support and coordination when needed.

Benefits of Dolooma’s Mobile App for Drivers (Coming Soon)

For Small Businesses:

• Streamline driver communication and reduce response times for job assignments.
• Eliminate paperwork by enabling drivers to log updates and expenses digitally.
• Improve job completion rates by keeping drivers informed and connected.

For Large Enterprises:

• Ensure consistent communication and reporting across large driver teams and multiple locations.
• Centralize driver updates and job statuses for real-time visibility across the organization.
• Reduce operational delays with instant notifications and streamlined workflows.

Key Features

• Incident Reporting and Tracking: Ensure every incident is reported accurately and tracked efficiently.
• Easy Reporting: Drivers, dispatchers, or customers can log incidents with just a few clicks.
• Centralized Dashboard: View and manage all reported incidents in one place.
• Customizable Categories: Organize incidents by type (e.g., accidents, disputes, mechanical issues) for better tracking.
• Assignment and Progress Monitoring: Resolve incidents faster by assigning accountability and monitoring progress.
• Task Assignment: Assign incidents to specific team members for resolution.
• Progress Tracking: Monitor the status of each incident in real time to ensure timely resolution.
• Alerts and Reminders: Automated alerts ensure no incident is overlooked or delayed.
• Artifact Management: Enhance incident documentation with supporting materials.
• Attach Artifacts: Add photos, videos, or documents to provide context and evidence.
• Secure Storage: Safeguard sensitive files with encrypted, cloud-based storage.
• Easy Retrieval: Link artifacts directly to incidents for quick access during audits or reviews.

Benefits of Dolooma’s Incident Management and Resolution Tracking

For Small Businesses:

• Simplify incident reporting with easy-to-use tools for drivers and dispatchers.
• Avoid liability issues with detailed records of accidents or disputes.
• Reduce downtime by resolving operational issues faster.

For Large Enterprises:

• Standardize incident tracking and resolution processes across multiple locations.
• Improve accountability with task assignment and progress monitoring.
• Maintain a comprehensive record of all incidents for audits, insurance claims, or compliance purposes.

Key Features

• Proactive Expense Alerts: Stay informed about spending anomalies before they impact your finances.
• High-Cost Trend Notifications: Automatically receive alerts for unusual expenses, such as spikes in fuel usage or increased vehicle maintenance costs.
• Customizable Thresholds: Set specific spending limits tailored to your budget, ensuring you maintain control over your expenditures.
• Real-Time Monitoring: Access up-to-date expense data, enabling prompt responses to potential issues.
• Intelligent Optimization Suggestions: Implement data-driven strategies to reduce costs and enhance efficiency.
• Route Optimization: Receive recommendations for more efficient routing to minimize fuel consumption and vehicle wear.
• Downtime Reduction: Identify scheduling adjustments to decrease idle times, maximizing productivity and resource utilization.
• Preventative Maintenance Alerts: Get notified about maintenance needs before they become costly repairs, extending vehicle lifespan and reliability.
• Industry Benchmarking Analysis: Measure your performance against industry standards to identify improvement areas.
• Expense Comparison Reports: Analyze your spending in categories like fuel, maintenance, and labor relative to industry averages.
• Efficiency Metrics: Evaluate key performance indicators to assess operational efficiency and competitiveness.
• Actionable Insights: Leverage benchmarking data to make informed decisions that align with best practices in the towing industry.

Benefits of Dolooma’s Expense Optimization Tools

For Small Businesses:

• Cost Control: Identify and eliminate unnecessary expenses to improve profit margins.
• Operational Efficiency: Implement optimization strategies that streamline operations without requiring significant investments.
• Competitive Advantage: Utilize industry benchmarking to position your services more effectively in the market.

For Large Enterprises:

• Scalable Solutions: Apply optimization tools across multiple locations to ensure consistent cost-saving measures.
• Enhanced Decision-Making: Use comprehensive data analysis to inform strategic planning and resource allocation.
• Sustainable Growth: Maintain profitability through continuous expense management and operational improvements.

Key Features

• Live Location Tracking: Gain real-time insights into your fleet’s movements.
• Interactive Mapping: View the exact locations of all vehicles on a dynamic map interface.
• Real-Time Updates: Monitor vehicle movements with live data to make informed operational decisions.
• Historical Route Playback: Review past routes to analyze performance and identify areas for improvement.
• Intelligent Dispatching: Enhance efficiency by assigning jobs to the most suitable drivers.
• Proximity-Based Assignments: Automatically dispatch the nearest available driver to reduce response times.
• Optimized Routing: Provide drivers with the most efficient routes to minimize fuel consumption and improve service speed.
• Resource Allocation: Effectively manage your fleet by understanding vehicle availability and location in real time.
• Fuel Monitoring and Management: Optimize fuel usage to reduce costs and environmental impact.
• Real-Time Fuel Tracking: Monitor fuel consumption across your fleet to identify inefficiencies and potential savings.
• Fuel Efficiency Reports: Analyze fuel usage patterns to make informed decisions on vehicle maintenance and driver training.
• Integration with Fuel Cards: Automatically record fuel purchases to streamline expense tracking and prevent fraud.
• Proactive Alerts: Maintain safety and compliance with real-time notifications.
• Speeding Alerts: Receive immediate notifications when drivers exceed speed limits, promoting safer driving habits.
• Idling Notifications: Identify excessive idling to reduce fuel waste and environmental impact.
• Geofencing: Set geographic boundaries and receive alerts for unauthorized vehicle movements outside designated areas.

Benefits of Dolooma’s Integrated Fleet Tracking with GPS and Fuel Management

For Small Businesses:

• Operational Control: Monitor your fleet in real time to make swift, informed decisions.
• Cost Savings: Reduce fuel consumption and maintenance costs through efficient routing and proactive alerts.
• Enhanced Customer Service: Improve response times by dispatching the nearest driver, leading to higher customer satisfaction.

For Large Enterprises:

• Scalability: Manage extensive fleets across multiple locations with centralized real-time tracking.
• Compliance Management: Ensure adherence to safety regulations with monitoring and alerts for driver behavior.
• Data-Driven Insights: Analyze fleet performance metrics to inform strategic decisions and operational improvements.

Key Features

• Customizable Service Packages: Develop service tiers that align with your business model and customer expectations.
• Flexible Configuration: Create various service levels with specific offerings and benefits.
• Pricing Breakdown: Define clear pricing structures for each package to maintain transparency.
• Bundled Services: Combine multiple services into attractive packages to encourage upselling.
• Seamless Operational Integration: Ensure that service packages are effortlessly incorporated into daily operations.
• Job Scheduling Integration: Assign service packages directly during job scheduling to streamline processes.
• Automated Billing: Generate invoices that reflect the selected service packages accurately.
• CRM Synchronization: Maintain consistent customer records with integrated service package information.
• Performance Analytics: Gain insights into the effectiveness and profitability of your service offerings.
• Revenue Tracking: Monitor income generated by each service package to identify top performers.
• Customer Preference Analysis: Assess which packages are most popular among different customer segments.
• Strategic Insights: Utilize data to refine service offerings and develop targeted marketing strategies.

Benefits of Dolooma’s Service Package Management

For Small Businesses:

• Competitive Differentiation: Offer tailored service options to stand out in the market.
• Operational Efficiency: Simplify scheduling and billing with integrated package management.
• Revenue Enhancement: Encourage higher spending through well-structured service tiers.

For Large Enterprises:

• Scalable Solutions: Manage a wide range of service packages across multiple locations seamlessly.
• Data-Driven Decisions: Leverage analytics to optimize service offerings and maximize profitability.
• Enhanced Customer Satisfaction: Provide options that cater to diverse client needs, improving loyalty and retention.

Key Features

• Parts Management: Easily track, organize, and optimize your inventory.
• Real-time Inventory Updates: Avoid shortages or overstocking with real-time inventory tracking.
• Automated Reordering: Automatically reorder critical parts to ensure availability.
• Supplier Integration: Streamline purchasing with supplier integrations.
• Cost Analysis: Track profit margins on parts sales for better financial control.
• Customer Appointment Scheduling: Provide a seamless booking experience for your customers.
• Online Scheduling: Offer real-time appointment booking with availability updates.
• Automatic Reminders: Send reminders via email or SMS to reduce no-shows.
• Appointment History Tracking: Maintain records for repeat customers for better service continuity.
• Roadside Integration: Integrate roadside service requests for end-to-end service continuity.
• Technician Scheduling: Maximize productivity and minimize downtime.
• Drag-and-Drop Scheduling: Easily assign jobs to technicians with a simple drag-and-drop interface.
• Real-Time Updates: Monitor technician availability and workloads in real time.
• Conflict Alerts: Get notifications for double bookings or schedule conflicts.
• Performance Tracking: Track technician performance to reward top performers.
• Service Pricing and Estimates: Transparent pricing builds trust with your customers.
• Customizable Pricing Templates: Define templates for common services for quick estimates.
• Real-Time Cost Integration: Include labor and parts costs for accurate pricing.
• Automated Invoice Generation: Generate professional invoices for completed jobs.
• Upsell Recommendations: Boost revenue with service upsell suggestions.
• Dashboard Reporting: Gain insights into every aspect of your business.
• Service Metrics: View performance metrics for all services at a glance.
• Revenue and Profitability Analysis: Analyze financial performance to identify growth opportunities.
• Technician Productivity Reports: Measure and improve technician efficiency.
• Customer Feedback Tracking: Use customer feedback to improve satisfaction and loyalty.
• Workflow Integration with Dolooma Roadside Services: Seamless transitions from roadside calls to repair shop solutions.
• Auto-Import Roadside Job Details: Automatically transfer roadside job details to repair orders.
• Unified Customer Communication: Provide consistent status updates across roadside and repair services.
• Shared Reporting: Combine roadside and repair shop data for comprehensive reporting.

Benefits of Dolooma’s Dolooma Automotive Repair Shop Solution

For Small Businesses:

• Boost Efficiency: Manage parts, appointments, and schedules from a single dashboard.
• Enhance Customer Experience: Offer easy appointment booking and real-time status updates.
• Maximize Profitability: Optimize pricing and technician schedules for peak performance.
• Ensure Accountability: Track parts usage, labor hours, and customer interactions seamlessly.

For Large Enterprises:

• Scalable Solutions: Manage extensive operations across multiple locations.
• Data-Driven Decisions: Use reporting and analytics to drive growth and operational improvements.
• Enhanced Customer Satisfaction: Provide tailored services for diverse customer needs.

Key Features

• Parts and Materials Management: Keep your inventory organized and your repairs on schedule.
• Real-Time Inventory Tracking: Track paints, parts, and materials in real time to avoid shortages.
• Automated Reordering: Ensure essential supplies are always in stock with automated procurement.
• Supplier Integration: Streamline procurement with integrations for suppliers.
• Cost Tracking: Maintain profitability by monitoring costs on each repair job.
• Customer Estimates and Invoicing: Deliver accurate, transparent estimates with ease.
• Customizable Estimate Templates: Create templates for common repair jobs for faster estimates.
• Real-Time Cost Integration: Integrate labor, parts, and materials costs for precise estimates.
• Digital Approvals: Accelerate repair processes with customer-approved estimates.
• Automated Invoicing and Payment Tracking: Track payments seamlessly with automated invoicing.
• Technician Scheduling and Workflows: Optimize resources and reduce downtime.
• Easy Scheduling Tools: Schedule technicians with real-time availability updates.
• Workflow Management: Manage multi-stage repairs efficiently with clear workflows.
• Performance Metrics: Monitor technician productivity for better resource allocation.
• Conflict and Delay Alerts: Resolve scheduling conflicts or delays with automated alerts.
• Insurance Claims and Compliance: Simplify insurance processes and reduce administrative burden.
• Insurance Integration: Process claims directly with major insurance providers.
• Digital Documentation: Attach repair estimates and photo evidence for compliance.
• Compliance Tracking: Ensure industry standards and regulations are met.
• Automated Updates: Keep customers and insurance companies informed with real-time updates.
• Advanced Reporting and Analytics: Make data-driven decisions to grow your business.
• Revenue and Expense Tracking: Analyze financial performance by job or customer.
• Repair Cycle Time Analysis: Optimize repair times to improve operational efficiency.
• Technician Performance Reports: Evaluate and improve technician productivity.
• Customer Feedback Tracking: Monitor customer satisfaction to enhance service quality.
• Seamless Roadside Service Integration: Offer a unified experience for customers needing roadside assistance and body shop repairs.
• Automatic Import of Roadside Job Details: Seamlessly transfer roadside job details to body shop workflows.
• End-to-End Customer Communication: Provide consistent status updates across roadside and repair services.
• Shared Data Insights: Combine data from roadside and body shop services for better decision-making.

Benefits of Dolooma’s Dolooma Body Shop Management Solution

For Small Businesses:

• Streamlined Workflow: Manage all aspects of your body shop from one powerful platform.
• Enhanced Customer Experience: Deliver fast, accurate estimates and real-time repair updates.
• Profit Optimization: Track costs, manage resources, and maximize revenue.

For Large Enterprises:

• Seamless Integration: Connect roadside services with repair and body shop operations.
• Scalable Solutions: Manage extensive body shop operations across multiple locations.
• Data-Driven Decisions: Use reporting and analytics to inform strategic growth.